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Pricing without having to call
All prices include VAT — published so you don't need four quotes to know what's fair.
Hourly work
Hourly rates and fees
| Item | Price | Note |
|---|---|---|
| Call-out within the Congestion Zone | £45 | Charged once per visit |
| Call-out, rest of Greater London | £65–£95 | Depending on distance |
| Hourly rate, weekday 07–17 | £75 | VAT included |
| Hourly rate, evenings and weekends | £110 | VAT included |
| Emergency call-out, weekday 07–17 | £95 | Includes the first half hour |
| Emergency call-out, evening/night/weekend | £145 | Includes the first half hour |
| Materials markup | 12% | On cost price · receipts shown |
| Plumbing inspection, flat | £150 | Includes written report |
| Plumbing inspection, house | £220 | Includes written report |
| Service agreement | from £25/mo | Annual walkthrough and priority emergency response |
One-hour minimum, then billed per started half-hour.
Common jobs
What others have paid
Actual final prices from our last hundred jobs, VAT included.
- Tap replacement, kitchen or bath£180–£260
- Floor drain replacement£650–£950
- Dishwasher installation£120–£180
- Radiator replacement, each£220–£350
- Heating system balancing, housefrom £220
- Heat pump installedfrom £6,500
- Bathroom renovation, standard flat£9,500–£16,000
- Relining, per flat£3,800–£6,500
- Pipe replacement, per flat£9,000–£15,000
How we price
Fixed price on anything we can assess on a visit. Where we can't — like behind a wall — we say so and cap the hourly rate.
Materials at cost plus 12%, receipts shown. We earn on labor, not on selling you taps.
Request a quoteQuestions & answers
Frequently asked questions
So you know roughly what a job costs before you call — and it keeps us honest.
Fixed price: nothing, you pay the quote. Hourly: we call before exceeding our estimate by 15%.
Thirty days for private customers. Larger projects are staged as work's completed — no deposits.
Yes, included — photo documentation and a report insurers accept. You pay only the excess.
Interest-free over three to six months on jobs over £4,000. For bigger renovations, your own mortgage usually beats any financing partner.
Next step
A price you can trust
Book a free site visit — a written, itemized quote within two business days, valid for 30 days.
- Phone
- 020 7946 0192Mon–Fri 07:00–17:00
- Emergency line
- 020 7946 019324/7 · on-site within 60 min
- info@sterlingplumbing.co.ukReply same business day
Book your visit online in under a minute.
No phone tag, no waiting for a call-back. Choose what you need, tell us where, pick a time — we confirm within the hour.
- 1Choose a serviceTap what you need help with.
- 2Add your postcodePress Continue.
- 3Send your requestAdd your name and phone — that's it.
✓ Free, no obligation✓ Takes about a minute✓ Confirmed within the hour
Step 1 of 2
Request received
Reference
We'll call you within the hour to confirm.
Engineers across all of London
Tap an area to start your booking there. Not listed? Call us — we cover all of Greater London.
Central
North
West
South & East
Don't see your area?
We cover all of Greater London. Call and we'll confirm availability straight away.
020 7946 0192