Plumbing Installation
Mixer taps, pipes, drains, laundry rooms and appliance hookups — done by licensed installers at…
Background
Why we do it this way
The first thing you need isn't a quote — it's someone shutting off the right valve. We talk you through limiting damage while we're on our way, and photograph everything, since that's exactly what insurers ask for.
What we respond to
Water leaks
Visible leaks, damp walls, dripping ceilings — located, shut off, stopped.
Blocked drains
Kitchen, bathroom or floor drain — high-pressure flushing, camera inspection.
Frozen pipes
Controlled thawing, plus fixing what caused the freeze.
Broken taps
A tap that won't shut off, or scalding hot water that won't stop.
Leaking risers
Emergency shut-off and a temporary fix until repairs can be planned.
Damage documentation
Photos and a written report, ready for your insurer.
The process
From first call to finished job
You call the emergency line
An installer answers. We guide you to the shut-off valve en route.
We arrive
Within 60 minutes anywhere in Greater London.
The damage is stopped
Contained, then fixed. Everything photographed first.
Report and plan
A written report the same day, plus a fix proposal.
Questions & answers
Frequently asked questions about 24/7 emergency service
£95 weekdays 07:00–17:00, £145 evenings, nights and weekends, VAT included, plus labor and materials. We can invoice your insurer directly for claimable damage.
Find and shut the main valve — usually under the kitchen sink or by the meter. Cut power near any water, move what you can, and photograph before drying up.
Anywhere in Greater London, yes — our 2025 average was 41 minutes. If we can't make it, you'll hear that the moment you call.
Yes, at no extra cost — photo documentation, moisture readings, and a report in the format insurers want. Often the difference between a payout and a rejection.
Related
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Maintenance & Inspection
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Next step
Get a fixed price before we lift a single tool
A free site visit anywhere in London — a written quote, VAT included, no surprises.
- Phone
- 020 7946 0192Mon–Fri 07:00–17:00
- Emergency line
- 020 7946 019324/7 · on-site within 60 min
- info@sterlingplumbing.co.ukReply same business day