Book a free visit Call 020 7946 0192

24/7 emergency line · 020 7946 0193

A plumber from Sterling Plumbing working under a kitchen cabinet
Open slots this week

Plumbers in London since 2009

Fixed price before we start. Our own installers, never outsourced. And an emergency line that actually answers at three in the morning.

  • WaterSafe approved
  • In-house installers
  • VAT included, no surprises
  • 24/7 emergency service
17yrYears in business
14In-house installers
60minResponse time
4.9Rating · 213 reviews

Our services

Everything water-related under one roof

From a dripping tap to a full building repipe — same installers, same warranty.

Bathroom Renovation

Full renovation with our own installers, industry-approved waterproofing, and quality documentation that holds up at resale.

From £9,500 Learn more

Plumbing Installation

Mixer taps, pipes, drains, laundry rooms and appliance hookups — done by licensed installers at a fixed hourly rate.

From £180 Learn more

24/7 Emergency Service

Water leak, blockage, or frozen pipes? We answer 24/7 and reach you anywhere in London within 60 minutes.

On-site within 60 min Learn more

Pipe Replacement & Relining

Full-service contracting for housing associations and property owners — planning, resident communication, execution and inspection.

Quote per property Learn more

Heating & Heat Pumps

Installation, balancing and servicing of heating systems — so every room gets warm and the bill goes down.

From £6,500 Learn more

Maintenance & Inspection

Planned checks on pipes, waterproofing and heating — so you catch problems while they're still cheap to fix.

From £150 Learn more

Why Sterling Plumbing

We're the cheapest option in the long run, not on the quote

The lowest quote rarely wins on the maths. We price it right from the start — and we're still here when the warranty's used.

  • A fixed price that holds. We call before any surprise, never after.
  • 14 in-house installers. No subcontractors, one point of contact.
  • Documented work. Photos on everything — what agents and insurers ask for.
  • Five-year warranty. Ten years on major projects. Since 2009.
Detail from a finished bathroom with marble and black fittings

How it works

Four steps, no surprises

Same process every time. You always know what's next, and what it costs.

You reach out

Call or fill in the form. We give a price range on the spot.

Free site visit

We come to you, take a look, no cost, no commitment.

Written quote

Fixed price, VAT included, valid for 30 days.

Work done and documented

On schedule, cleaned up, documented when we leave.

What customers say

Rated 4.9 out of 5

Based on 213 reviews on Google and Trustpilot.

Leak at half ten at night, fixed within 40 minutes, insurer paid out with no back-and-forth.
Sarah WhitfieldFlat, Islington
Found a rotten joist mid-job and still held the fixed price. No extra invoice.
James CoulsonHouse, Richmond
Repiped 42 flats with weekly board reports — barely a single complaint.
Priya AnandChair, Ashgrove Court RMC
Sunday morning boiler call, diagnosed by phone, fixed on the first visit.
David FenwickHouse, Wimbledon
Flagged a failing valve we didn't even ask about. Could've stayed quiet and profited later.
Emily CarterFlat, Battersea
A £220 inspection found waterproofing that could've cost six figures at sale.
Michael O'SullivanHouse, Greenwich
4.9 213 reviews

Pricing

You should know the price before you call

We publish our prices so you don't have to call four companies to find out what's fair.

Hourly rate

£75per hour, VAT included
  • Minor installations and repairs
  • Call-out fee £45 within the Congestion Zone
  • One-hour minimum charge
  • Materials at cost plus 12%

Emergency service

£95call-out, weekdays 07–17
  • £145 evenings, nights and weekends
  • On-site within 60 minutes
  • Damage documentation included
  • We can invoice your insurer directly
Every price already includes VAT. No hidden extras, no 20% added at the end. Materials billed at cost plus 12%.

Service area

All of London, same response time

  • London
  • Chelsea
  • Kensington
  • Richmond
  • Hampstead

Not on the list? Call anyway — we cover all of Greater London.

Questions & answers

Frequently asked questions

£45 call-out in the Congestion Zone, £75/hr VAT included, one-hour minimum. A typical tap replacement is around £200.

Three to five days for standard jobs. Leaks and blockages go through our emergency line — on-site within 60 minutes, 24/7.

Fixed price where we can assess it on a visit, hourly on smaller jobs — we always say which applies first.

Two years on installation work, five on renovations, ten on major projects — all backed by photo documentation.

Yes — WaterSafe approved (reg. 48213), VAT registered, with £10m liability insurance through Aviva.

All of Greater London. The call-out fee varies with distance — we'll confirm it on the phone before booking.

Next step

Get a fixed price before we lift a single tool

A free site visit anywhere in London — a written quote, VAT included, no surprises.

Phone
020 7946 0192Mon–Fri 07:00–17:00
Emergency line
020 7946 019324/7 · on-site within 60 min
Email
info@sterlingplumbing.co.ukReply same business day
Emergency Book a visit